ISSUE: User Experience

DESCRIPTION

User experience and ease of use is critical. If security gets in the way of a user’s experience he or she will find a way around it. Typically, users care more about their computing experience than security. Wise administrators will not give users a reason to seek ways to circumvent security policy. 

 

PacketDNA Solution

PacketDNA created a way to make data security safe for the organization, effortless for the user, and easy for the administrator. Our Secure Receptor™ product addresses user experience issues in three key ways:

  1. All security is enforced under policies. Upon installation on an end-user device there is nothing for users to see, learn, or do – except enter a password.  
  2. Our Context Smart Encryption Management means that only files specified by policy are encrypted and compressed on the fly in one swift operation. Security happens transparently; giving little reason for users to circumvent security policies.
  3. Administrators use a secure web-based console to configure, deploy and enforce a consistent security policy across multiple users and multiple device platforms.

 

COMMENTS / BENEFITS

What could be easier or more accepted by users than seeing and doing nothing? 

Secure Receptor minimizes training costs and deployment efforts.